Privacy Policy

ShadowSync ("we", "us", "our") operates the website shadowsync.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our social gaming services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing shadowsync.pro, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter (email address)
• Submit a contact form (name, email address, message content)
• Correspond with us by email or other means

1.2 Information Collected Automatically

When you visit shadowsync.pro, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website address
• Date and time of your visit

This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for more details.

1.3 Game Activity Data

ShadowSync games are played entirely within your browser. We do not collect or store your game results, virtual coin balances, or in-game activity on our servers. All game data is stored locally in your browser's session storage and is not transmitted to us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services
• To respond to your enquiries and provide customer support
• To send you our newsletter and updates (only if you have subscribed)
• To analyse website usage and improve our services
• To detect and prevent fraud or abuse
• To comply with legal obligations under Australian law
• To enforce our Terms of Service and other policies

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent (e.g., newsletter subscription)
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our website
• Legal Obligation: Where we are required to process data to comply with Australian law

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website (e.g., hosting providers, analytics services). These providers are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' email addresses are retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

6. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to our legal obligations.
• Opt-Out: You may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email we send.
• Complaint: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage your preferences, please read our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites (such as Gambling Help Online). We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Children's Privacy

ShadowSync is strictly for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take immediate steps to delete that information.

11. International Data Transfers

Your information is primarily stored and processed in Australia. If we transfer data internationally, we ensure that appropriate safeguards are in place in accordance with the Australian Privacy Principles.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Address: Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234

For privacy complaints, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.